SMS Terms & Messaging Policy
This page explains how DGSTEK communicates with customers by text message, how you can opt in or opt out, and your rights regarding SMS communications.
SMS Program Overview
DGSTEK uses SMS messaging to provide timely communication with customers regarding appointments, repair updates, customer service, review requests, and promotional offers.
SMS consent is completely voluntary and is never required to purchase any product or service.
How You Opt In
You may choose to receive SMS messages by:
- Submitting an appointment request.
- Requesting service updates.
- Checking the SMS consent box on one of our forms.
- Providing your mobile number and requesting text communication.
Types of Messages
| Message Type | Purpose |
|---|---|
| Appointment Confirmations | Confirm upcoming appointments. |
| Appointment Reminders | Remind customers of scheduled visits. |
| Repair Updates | Status updates regarding repairs. |
| Review Requests | Invite customers to leave feedback. |
| Promotional Offers | Occasional discounts and special promotions. |
Message Frequency
Message frequency varies depending on your interaction with DGSTEK. Customers generally receive only the messages necessary to support their requested services or communications they have agreed to receive.
Managing Your SMS Preferences
Reply STOP at any time to unsubscribe from SMS messages.
Reply HELP for assistance or contact DGSTEK directly.
Message and data rates may apply depending on your wireless carrier.
Your Privacy
DGSTEK respects your privacy.
- Your SMS consent is not shared with third parties or affiliates for marketing purposes.
- Your mobile number is used only for the communications you have agreed to receive.
- Your information is protected in accordance with our Privacy Policy.
Update Your Communication Preferences
If you would like to change how we communicate with you, complete the form below.
Need Assistance?
If you have questions regarding our SMS Messaging Policy, please contact the DGSTEK team.
